Nick Bellistri
Studied at Quantic School of Business and Technology
Works at HubSpot
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Work Experience
Senior Product Manager
HubSpot
November 2024 - Present
● Release new AI image generation experience, increasing CSAT by 30% for 5k weekly active users who create 3 million AI-generated images yearly ● Increase File Manager CSAT score by 15% by launching a new high-availability digital asset management experience platform ● Lead a long-term user research study assessing the quality of generative AI outputs Consumer Products, Hubspot and +2 skills
Senior Product Manager
Orum
February 2023 - March 2024
● Launched new generative AI features to create meeting summaries, increasing end-user efficiency by 30% and saving organizations $8k per B2B SaaS users ● Used machine learning to analyze user data and transcripts, leading to features that sped up onboarding by 15% ● Implemented agile estimation techniques, doubling task estimation accuracy and boosting team velocity by 42%, saving the organization $600,000 annually ● Mentored junior product managers, imparting product management fundamentals and fostering the development of high-performing agile teams, resulting in improved team efficiency and product delivery ● Constructed internal and external continuous feedback loops using ProductBoard, improving product iterations and user satisfaction ● Wrote comprehensive user stories to guide product development based on user research using continuous discovery framework ● Spearheaded the implementation of an enterprise design system, increasing developer efficiency by 34% and annual savings of over $2 million Agile Methodologies, SaaS Development and +2 skills
End User Experience Manager
Addepar
June 2021 - January 2023
● Scaled enterprise business onboarding workflows by 10x by implementing user-friendly bulk transactions workflow ● Established quantifiable success metrics for product portfolio and implemented tracking strategies, resulting in improved alignment with business goals and more accurate performance assessments ● Conducted user research workshops for product insights, leading to a 30% increase in feature adoption and a 20% improvement in product satisfaction within three months ● Implemented regular agile retrospectives for continuous improvement, achieving a 25% increase in team morale and a 15% improvement in overall project efficiency within three months ● Increased API performance by 4x for B2B SaaS products by optimizing code and improving infrastructure ● Collaborated with the agile team to write requirements and acceptance criteria necessary for the team to deliver the incremental deliverables for advisor and investor experiences on web and iOS Product Management, User Experience Design (UED) and +3 skills
Senior Digital Product Manager
John Hancock
February 2014 - June 2021
● Increased mobile app users by 25K month over month for five years, leading to over 1.3 million monthly active users ● Reduced friction points and optimized onboarding, leading to a 25% increase in plan enrollments ● Managed mobile and digital project budgets that ranged in size from $4 - 5M ● Increased participant enrollment on the mobile app by 18% by reducing onboarding friction ● Directed an agile team of 5-10 members, pioneering enterprise B2B and B2C SaaS mobile apps and web initiatives, driving forward digital innovation ● Boosted the efficiency of the content management posting process by 50% by streamlining and deploying web content updates using Sitecore CMS ● Improved enterprise web and mobile app security by implementing passwordless and knowledge-based authentication protocols Product Management, User Experience Design (UED) and +4 skills
Product Manager
John Hancock
April 2010 - February 2014
• Increased mobile app users by 45K whom also used the mobile app 1.3 million times as of 2014 • Monitored mobile analytics KPIs including engagement, downloads, sentiment, and usability • Gathered and wrote usability, system, and technical business requirements for products Product Management, User Experience Design (UED) and +3 skills
Education
Quantic School of Business and Technology
Executive MBA
2020 - 2022
University of Massachusetts Boston
Bachelor of Arts, English and Professional Writing
• GPA: 3.8/4.0 • Dean’s List • Undergraduate Research Fellow • University Honors Program Member