Jamaila Holder
Admissions Committee at Duke's Fuqua School of Business
Works at Goodie Nation
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Work Experience
Product Lead in Residence
Goodie Nation
March 2024 - Present
Performs product evaluations of early stage startups in the Goodie Nation community. Assesses product on key areas including UX, technical infrastructure, market demand and more. Provides feedback and coaching to guide founders on how to implement improvements to the product and product development process. Support and track performance of some of the nations largest tech workforce development organizations by focusing on topics that include fundraising, learning and enablement, strategic hiring and other areas of operational importance.
Product Management Advisor to Startups and VC's
Holder Advisory
October 2023 - Present
Facilitates founder education and early stage product development through workshops and one on one consulting engagements. Leads founders through product transformation by crafting product strategies and data driven roadmaps. Advises founders on how to execute the PM role to achieve product growth.
Product Management
January 2021 - October 2023
Led engagement strategies for LinkedIn Learning Instructors, the most credible knowledge Creators on the platform. Drove engagement growth across the LinkedIn platform, by creating new learning opportunities between Instructors and members, and strategically nudging instructors to share content. Executed roadmap with a dynamic team of cross-functional partners composed of Engineers, Designers, PMMs, and Data Scientists. Introduced and built infrastructure for new product feature, Office Hours, allowing instructors to host live events. Within first 9 months, instructors hosted 800+ events and drew 600K attendees, leading to an increase in instructors’ followers by 17%. Drove instructor engagement by sharing course performance metrics. New notification process prompted instructors to publicize course achievements and increased engagement by 15%. Built analytics to aid instructors in understanding course performance. Provided insights such as course views, learner demographics, and course progress.
Director of Product Management
SAP
July 2019 - January 2021
Hiring Manager
I served as a Director of Product Management for SAP’s SuccessFactors business segment. In this leadership role I influence and execute our strategic roadmap to continuously provide technology solutions of value that support SAP’s customers. Since taking on this role I have built a team of high-performing Product Managers and delivered innovative features while supporting various teams, including engineers, UX designers, and user assistance. Selected Achievements: Leads the collaboration with the product team and engineering group to assess and execute best practices and then deliver new, enhanced, and relevant product features. Analyzed customer feedback and delivered targeted solutions, which resulted in significant performance improvements and increased customer satisfaction. Mentored and supported a diverse range of employees, influencing and creating an environment of innovation, continuous learning, and process improvement, as well as fostering motivation. Served as subject matter expert and presented 2 engaging product demos to an audience of 4,000 during an annual customer conference. Nominated and selected for the SAP Catalyst program, an extensive leadership program for high-achieving employees.
Senior Product Manager
SAP
February 2018 - June 2019
Hiring Manager
I was promoted to Senior Product Manager and led the development, implementation, and product evaluation phases of an innovative candidate tracking resource that compiled online activity data and delivered this information in a customized dashboard feed. SELECTED ACHIEVEMENTS: Directed 3K+ active user community responsible for collecting development requests from enterprise customers. Created quantitative Microsoft Excel model to improve feature prioritization strategy and roadmap decision-making. Acknowledged for innovation and program leadership with the Customer Centricity Award for conducting dozens of user studies, sampling customers worldwide, and supporting the adoption of new key features.
Chief of Staff for COO North America
SAP
October 2015 - February 2018
As Chief of Staff I provided operational and advisory support to the COO of North America of an $8B region. I oversaw the business continuity plans, sales support processes, and organizational performance management. SELECTED ACHIEVEMENTS: Propelled forecasting integrity and increased sales pipeline by implementing improved sales incentive plan. Drove demand generation through new customer identification best practices and engagement program for finance solutions. Cultivated long-term, lucrative alliances with key clients, specifically working with executive leadership of top-tier SAP customers and executive-level sales presentations and sales cycles. Selected from hundreds of applications to present at the Grace Hopper Celebration for Women in Technology.
M&A manager
SAP
September 2014 - October 2015
KEY PROJECTS: PRODUCT MANAGER: Selected for unique opportunity to contribute to human resource solutions and product development in Walldorf, Germany. Defined the scope of organizational management solutions based on customer studies and feedback. MERGERS & ACQUISITIONS (M&A) EXPERT, CORPORATE DEVELOPMENT: Developed framework to identify and evaluate promising M&A deals across the retail and healthcare industries. Led gap analysis of SAP technology and successfully recommended 20 acquisition targets to round out portfolio. SENIOR CONSULTANT, MIDWEST SALES ORGANIZATION: Conducted market and industry sales analyses, including researching and analyzing GDP growth, industry trends, and customer buying patterns. Recommended programs and strategies in key segments that were adopted and delivered $1M in sales.
Education
Duke's Fuqua School of Business
Master of Business Administration (M.B.A.), Operations Management and Supervision
2012 - 2014
Admissions Committee Experience
Activities and societies: Career Fellow Program - Co-leader of 90 second year peers who served as career mentors for first year students seeking internship recruitment advice.
Temple University
Bachelors, Finance
2003 - 2006
Undergraduate student majoring in finance who studied abroad in Mexico City for one semester