
Heather M.
5.0
(4)
Former VP at Pantheon | 8 Years in IT Leadership | Salesforce Alum

Studied at University of Michigan - Ann Arbor
Worked at Pantheon Systems
Successful clients at
Available Tuesday at 5:00 PM UTC
Questions? Start chatting with this coach before you get started.
Heather's Coaching Offerings
Custom hourly · $59/hr
Get help with Promotion Strategy, IT Strategy, and IT Governance.
Heather’s IT Management Qualifications
Experience level: Director
Heather has helped clients get into these companies:
8 years of Technical Operations experience at Tableau and within Business Technology at Salesforce
Heather can help with:
Promotion Strategy
IT Strategy
IT Governance
About Heather
Beyond passionate about helping you become your best self at work in software engineering - regardless of where in the company you find yourself. I learned early in my career that people management was where I excelled. I get out of the way so that others may build and I provide the air cover needed to keep you working uninterrupted. I am transparent and share as much information as allows. I've lobbied hard for promotions and get you started months before the promotion cycle is upon us. I've played the game, successfully and fairly. There's no shortcuts with my leadership but you can be guaranteed that you'll be on solid ground working with me.
Why do I coach?
Acts of Service is my love language and fortunately for me, this comes across in my work life too. I don't need the words or the gifts - I show my gratitude through acts of service. This is why Coaching comes so naturally to me. I'm a life long athlete as well (running, soccer, rowing, triathlon, SwimRun) so I get how a coach can help the individual and the team.
Work Experience
Records Clerk
Orcas Island Fire & Rescue
June 2024 - Present
Continuing my journey into public sector work, this time as a part time Records Clerk, searching for responsive records to public records requests and analyzing records for retention. I've educated myself about WA State's Public Records Act, which is one of the most transparent in the nation, right alongside Florida's. Records Retention work is also part of my scope now that the Public Records work is caught up. WA State's Archives is also a fascinating space. I even had a chance to help with payroll recently. The department is small and people wear many hats.
VP
Pantheon Systems
November 2021 - September 2022
Executive Leadership for the engineering teams responsible for: CMS Ecosystems, Autopilot, Front End Sites, Customer Experience, Design Systems, RevOps & Payments, and Foundational Services including Visual Regression Testing service and a VCS service. I led the teams through a few organizational re-alignments due to business priorities changing: one with an incredibly short period of time to implement and another by moving a team out of my org in support of the broader company goals, inclusive of sourcing that team's new leader. By managing with an incredible amount of transparency and candor, I ensured the teams kept delivering when facing ambiguity in the case of a cross team Central services intiative or when working through apprehension with our Finance partners. My team was about 65 engineers, disbursed across the world/timezones supporting features in use by hundreds of companies as well as support teams within Pantheon that worked directly with customers. Continuous Integration and Continuous Delivery (CI/CD), Teamwork and +2 skills
Senior Director, Engineering
Salesforce
April 2020 - November 2021
With Salesforce's acquisition of Tableau, I joined the Business Technology (BT) team at Salesforce. I successfully managed teams of Engineers and Agile Leaders in BT's M&A Org - focused on the Tableau Enterprise Application technologies in the following domains: Integrations, Partner Experience, eCommerce, Customer Retention (Technical Support & Post Sales) and the Shared Engineering Services (Automation Infrastructure, CI/CD, Security, Performance) that supported these Domain teams plus additional ones in other parts of the org. I was in the thick of aligning with the Core BT Business Partner Groups, inclusive of org design and integration, while gaining first hand M&A technology merging activities experience. Still ensured that people didn't really know we were doing work on their behalf... the air in the room. Continuous Integration and Continuous Delivery (CI/CD), IT Management and +4 skills
Sr Director, Engineering
Tableau
April 2014 - March 2020
Sr Director, Engineering
Expedia Group
August 1999 - May 2013
Heather was also given offers to work at
Nordstrom
IBM
Lockheed Martin
Federal Bureau of Investigation
Microsoft
U.S. Department of Defense
Education

University of Michigan - Ann Arbor
Bachelor’s Degree, Computer Engineering
Activities and societies: Women's Rowing Team, SWE - Member of the Michigan Women's rowing team, twice competing at NCAA's. - Microsoft Women's Technical Scholarship Recipient
Heather was also personally admitted to
University of Wisconsin - Madison
4 Reviews
Overall Rating
5.0
Heather has helped clients get into these companies: