Arno Alarcon
Studied at MIT Sloan
Worked at McKinsey & Company
Successful clients at
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About Arno
McKinsey impressed upon me the value of mentorship and coaching.
Why do I coach?
My time at McKinsey showed me the power of mentorship and coaching. I supported
Work Experience
Independent Consultant
Independent Consultant
January 2020 - Present
Arno is an operations leader who helps technology businesses evolve by serving in roles such as COO, advisor, or board member. Engagements include: - Startup board member - Director of Operations - External Advisor - Selection committee for corporate startup incubator Board Governance, New Venture Development and +1 skill
Strategy Operations Manager
Rakuten
August 2018 - January 2020
Rakuten's Data Science Business is a growth-stage startup within a large technology conglomerate. Reporting to the CFO & COO of the Data Science Business, I: • Built finance function from the ground up, hiring and leading team while growing annual budget from $45M to $140M over three financial years • Redefined Rakuten data science strategy and key metrics • Led weekly reporting to Rakuten Group CEO on key financials and KPIs Objectives and Key Results (OKRs), Strategy and +4 skills
Principal, Office of the CEO
Rakuten
September 2016 - July 2018
• Lobbied CEO for and launched operational transformation in domestic e-commerce business (seconded to E-commerce business for this purpose) • Led feasibility study of new e-commerce service • Developed framework for long-term e-commerce strategy (1st party / marketplace hybrid) Organizational Effectiveness, Strategy and +3 skills
Associate
McKinsey & Company
October 2010 - May 2014
• Led teams of junior consultants and client staff, working side-by-side with them on customer service transformations, lean operations, and supply chain design in retail, financial services, and manufacturing across three continents • Typical sustained transformation impact: >30% productivity increase, >20% uplift to CSAT scores • Co-led project to completely revamp and rewrite training content for McKinsey's OEP (Operations Excellence Program) • Promoted to Operations Practice Specialist in January 2013 after graduating from OEP Management Consulting, Service Operations and +5 skills
Process Engineer
Italcementi
January 2009 - September 2010
• Achieved run-rate savings of ca. $20M/year across five factories in Europe through lean transformation, with most initiatives requiring 0 CAPEX Manufacturing, Process Improvement and +2 skills
Production Engineer
Italcementi
July 2006 - December 2008
• Managed production department for San Juan factory. >20 direct reports (engineers, technicians, unionized, and contractors) • Responsible for annual production volume of over $60M USD Manufacturing, Production Management and +3 skills
Education
MIT Sloan
Master of Business Administration (MBA)
Awarded Dean’s Fellowship for $60,000
Politecnico di Milano
Master's degree, Management and Production of Building Materials (Completed 1st level)
Completed 1st level of a master's degree of the Polytechnic University of Milan, open by invitation to selected engineers of Italcementi Group.
Lafayette College
Bachelors of Science, Mechanical Engineering
3 Reviews
Overall Rating
5.0
Arno has helped clients get into these companies: