Data Analytics Engineer, Strategic Analytics

● Analyzed claim volume trends over time for third-party administrators, providing insights that improved resource allocation by 15% ● Optimized SQL query performance and storage efficiency by leveraging partitioning, indexing, and caching strategies, cutting data retrieval times by up to 50% ● Conducted a customer churn analysis and translated insights to recommended budget allocation strategy change, resulting in 9% increase in profit margins ● Automated data workflows using Databricks to orchestrate pipeline schedules and dependencies, reducing manual intervention by 80% and ensuring reliable, timely data delivery ● Developed data-driven recommendations to address claim volume fluctuations, streamlining resource allocation and improving processing efficiency by 20%

Mentor

Senior Consultant - Business Analytics

- Created solution designs based on inputs from customer experience team to optimize data architecture for a full Machine Learning ecosystem, resulting in a 20% reduction in data processing time. - Produced SQL queries in Splunk and ELK, extracting relevant data for feature analysis, resulting in a 40% reduction in data retrieval time and improved decision-making process - Built a C2 Beacon predictive model in Python to detect malicious network traffic and drive down beaconing by 15% - Collaborated with product managers and data engineering team to deliver 100+ data features using Agile methodology, exceeding stakeholder expectation and maximizing value - Synthesized several case studies that were presented to a new client stakeholder in the telecom vertical worth $85M Business Case Development, MLOps and +5 skills

Consultant - Business Analytics

- Presented insights and data stories from a customer segmentation analysis that influenced budget allocation strategy change, resulting in 9 % increase in profit margins - Championed the adoption of new Fractal AI automation, contributing to reduced manual hours by 25% per month Business Case Development, SQL and +5 skills

Senior Manager, Analytics

Data Analytics

Network Engineer

• Participant of management team that had 34 Solidfire hardware arrays installed, (17) LCPs migrated, and (19) multi-cluster configuration changes placed in all zones normalized. •Created Data Visualizations in SQL Report Builder to show usage of internal Cloud reports to Leadership. This helped identify jeopardy root causes by hardware, software, circuit lead times, and incomplete work. •Worked with engineers to heavily reduce cycle time in milestones for escalation which resulted in 50% completion of Tenant migration. • Led efforts to deploy AIC and Network Cloud Servers, resulting in favorable statistics which include 7 new AIC zones in 13 regions and 2,274 servers deployed YTD

Program Development Specialist

• First Rotation as a Data Analyst in the Construction and Engineering sector of the Wireline Business Unit •Updated and summarized data files for wireline district areas in SQL Management Server reflecting tool usage to highlight non functioning and bugs in tools. • Developed Machine Learning model that was used to identify and eliminate pending facilities for U-verse Held Orders. This resulted in a reduction from 5.6% (Jan 2017) to 2.8%(Sept 2017) • Published organizational summary of projects and tools in a monthly web based Newsletter. Used HTML and CSS to edit and publish it to wireline SharePoint. •Conducted Linear Regression Analysis to identify predictor variables that were causing report downtime during database transition phase