Ambassador

Frankly, leading the way in AI video innovation as a member of the HeyGen Ambassador program. • Build state of the art AI video workflows • Host and speak at events • Create and share AI Video content • Engage communities AI Product Design, Generative AI and +4 skills

Founder

Client Wins: • Led product ops, strategy, design, support, and program management across all functions for a SaaS product resulting in a $200K annual run rate in 2025. Company Wins: • Launched an AI University (academy.luckydaylabs.ai) to teach AI first skills like Vibe Coding & Engineering, leading to 100+ waitlist sign ups. Built a custom all-in-one software platform with built-in features like, email marketing automation, video calling, and more. • Led several workshops and public speaking events including a live workshop in Venice, CA teaching Vibe Coding and the future of Voice AI as well as a speech at LA Tech Week (2025). • Ranked as Lovable's top 1% globally for code written and app visits in 2025 with 1.6M lines of code. • Producer and songwriter for frankiefrankmusic.com AI Automation, AI Product Design and +4 skills

Forum Leader

• Promote AI Adoption for the benefit of all of humanity in local communities. • Wrote and delivered a keynote speech to an audience of 40+ on the future of art and work in an AI world. • Lead members in exploring OpenAI’s capabilities through my understanding of AI Products and tools. • Lead roundtable discussions on AI related topics at the intersection of products, work, and culture. • Accepted as an exclusive volunteer. Strong Communication, Team Leadership and +7 skills

OpenAI Forum Member, Global Affairs

Web Product Management, Design, Implementation, & Onboarding

• Led the product design and launch strategy for world class brands such as Berkshire Hathaway, SERHANT, Sotheby’s, The Agency, Compass, and more. • Product and project management of multiple complex websites simultaneously (50+). • Broke the company record for our primary KPI (Thrice). • 100% Customer review rating for design and service. • Led AI Product Strategy through AI market research reports on generative AI product solutions. • Led culture events and initiatives to build trust between team members. Transferable Skills: Product Implementation, Risk Assessment, Strategic Thinking, Data Analysis, Business Development, Training and Mentorship, Contract Negotiation, Communication Strategy, Customer Advocacy, Client Relationship Management, Change Management, Process Improvement, Conflict Resolution, Risk Assessment, Negotiation, Roadmap Prioritization, Stakeholder Management, Decision-Making Under Uncertainty, Competitive Analysis, Workflow Automation, E-commerce. User Interface Design, AI and +27 skills

Health & well-being time off

Family emergencies, COVID, and up-skilling.

Technical Product Specialist

Respond to help tickets in Zendesk and receive inbound phone calls and real-time inquiries via chat. Identify customers’ needs to achieve satisfaction and drive value and document and escalate technical issues. Create self-help solutions for customers and internal team members. Achieve KPIs in Zendesk. Transferable Skills: Active Listening, Problem Solving, Conflict Resolution, Customer Retention, Technical Troubleshooting, Process Documentation, Knowledge Base Development, Multitasking, Time Management, CRM Software Proficiency, Data Entry, Quality Assurance, Empathy, Workflow Optimization, Cross-Department Collaboration, Customer Advocacy, Communication Under Pressure, Adaptability, Performance Metrics Analysis, Service Improvement Strategies.

Property Operations Manager

• Oversaw operations of two small multi-unit properties. • Responsibilities include: rent management, tenant relations, property maintenance, & records admin. • Managed correspondence with current and prospective tenants. Transferable Skills: Business Operations, Attention to Detail, Stakeholder Management, Contract Negotiation, Crisis Management, Financial Planning, Decision-Making Under Pressure, Conflict Resolution, Process Optimization, Strategic Planning, Customer Relationship Management, Cross-Functional Coordination, Risk Assessment, Data Interpretation, Organization and Prioritization, Problem Solving, Communication Strategy, Change Management, Adaptability.

Media Product Designer

The Andy O. Show is a podcast for music lovers and rising artists where we discuss music, culture, and interview talented artists just starting out in the careers. Transferable Skills: Brand Development, Content Strategy, Audience Engagement, Interviewing Techniques, Public Speaking, Media Production, Marketing Campaigns, Community Building, Social Media Management, Creative Direction, Networking, Adaptability, Trend Analysis, Cross-Platform Promotion, Editing & Post-Production, Partnership Development, Persuasive Communication.

Product Expert

Generated innovative sales strategies for emerging technology start-up with wide-ranging clientele; team leadership strategies, and sales goals. • Facilitated launch of new sales branch with a cross-functional team. • Achieved 100% on-time delivery and customer review rating. • Recognized for exceptional performance with honors from the CEO. Transferable Skills: Product User Experience, Data-Informed Decision Making, Human-Centered AI Design, Experimentation & A/B Testing, User Research & Behavioral Insights, Scalable System Architecture Awareness, Workflow Optimization.