Ana J.

Ana J.

5.0

(3)

University of Washington Logo

Studied at University of Washington

Amazon Logo

Worked at Amazon

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Work Experience

Amazon Logo

Senior Product Manager

Amazon

November 2021 - October 2023

Interviewer

• Led strategy for ML-powered product innovation across e-commerce infrastructure, increasing revenue per unique search by 20% and reducing operational costs by $2.5M. • Launched acquisition product for underserved segments using predictive modeling, driving 60% conversion and $5M increase. • Delivered usability tests and CSAT analysis to validate Spanish-language user experience (UX), improving engagement and accessibility across customer-facing platforms. • Drove iterative feature experimentation and A/B testing across engineering, analytics, and user experience (UX) teams to optimize feature adoption and performance.

AWS Logo

Senior Program Manager

AWS

April 2019 - November 2021

Interviewer

• Spearheaded global interview scheduling optimization across enterprise recruiting tools, reducing time-to-schedule by 20% and rescheduling incidents by 17%. • Increased tool adoption by 27% through targeted enablement and stakeholder engagement. • Developed and socialized a one-pager that introduced scalable workflows and KPI instrumentation, resolving key pain points in onsite interview scheduling and driving adoption across global recruiting teams.

Starbucks Logo

Technical Program Manager

Starbucks

July 2016 - March 2019

• Architected hybrid cloud/on-prem MVP to override forecasting data, replacing 800+ weekly manual hours and improving operational responsiveness. • Defined APIs and XML workflows for workforce system migration, integrating vendor and internal systems with real-time monitoring via Splunk and Azure. • Led sprint planning and stakeholder alignment to ensure delivery of scalable, validated solutions across workforce platforms.

Nordstrom Logo

Technical Program Manager

Nordstrom

January 2007 - July 2016

Interviewer

• Delivered mobile-based embedded-software fulfillment tools and supported stability across 30+ POS platforms through cross-functional DevOps collaboration, improving inventory visibility and system resilience. • Streamlined inventory automation through milestone-driven iteration and cross-functional collaboration. • Coordinated backlog management and bug triages to balance feature delivery, technical debt, and platform reliability. • Led diversity training, scholarship programs, operational reporting, and built foundational skills through customer engagement and cross-functional collaboration.

Education

University of Washington Logo

University of Washington

BA, Communication

Activities and societies: Unidas Seremos Problem Solving, Communication and +1 skill

3 Reviews

Overall Rating

5.0

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Ana J.

Ana J.

5.0

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