
Ana J.
5.0
(3)

Studied at University of Washington
Worked at Amazon
Available tomorrow at 9:00 PM UTC
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Work Experience
Senior Product Manager
Amazon
November 2021 - October 2023
Interviewer
• Led strategy for ML-powered product innovation across e-commerce infrastructure, increasing revenue per unique search by 20% and reducing operational costs by $2.5M. • Launched acquisition product for underserved segments using predictive modeling, driving 60% conversion and $5M increase. • Delivered usability tests and CSAT analysis to validate Spanish-language user experience (UX), improving engagement and accessibility across customer-facing platforms. • Drove iterative feature experimentation and A/B testing across engineering, analytics, and user experience (UX) teams to optimize feature adoption and performance.

Senior Program Manager
AWS
April 2019 - November 2021
Interviewer
• Spearheaded global interview scheduling optimization across enterprise recruiting tools, reducing time-to-schedule by 20% and rescheduling incidents by 17%. • Increased tool adoption by 27% through targeted enablement and stakeholder engagement. • Developed and socialized a one-pager that introduced scalable workflows and KPI instrumentation, resolving key pain points in onsite interview scheduling and driving adoption across global recruiting teams.
Technical Program Manager
Starbucks
July 2016 - March 2019
• Architected hybrid cloud/on-prem MVP to override forecasting data, replacing 800+ weekly manual hours and improving operational responsiveness. • Defined APIs and XML workflows for workforce system migration, integrating vendor and internal systems with real-time monitoring via Splunk and Azure. • Led sprint planning and stakeholder alignment to ensure delivery of scalable, validated solutions across workforce platforms.
Technical Program Manager
Nordstrom
January 2007 - July 2016
Interviewer
• Delivered mobile-based embedded-software fulfillment tools and supported stability across 30+ POS platforms through cross-functional DevOps collaboration, improving inventory visibility and system resilience. • Streamlined inventory automation through milestone-driven iteration and cross-functional collaboration. • Coordinated backlog management and bug triages to balance feature delivery, technical debt, and platform reliability. • Led diversity training, scholarship programs, operational reporting, and built foundational skills through customer engagement and cross-functional collaboration.
Education

University of Washington
BA, Communication
Activities and societies: Unidas Seremos Problem Solving, Communication and +1 skill
3 Reviews
Overall Rating