Business Operations & Strategy

Chief of staff to a GVP-level executive, leading go-to-market and adoption strategy for a large, fast-scaling AI Product organization at ServiceNow. I help leaders weigh tradeoffs, prioritize under constraint, and turn ambiguity into an executable plan. I've built and grown teams directly, from hiring decisions to developing people into bigger roles. Previously helped close some of the largest enterprise deals in Palo Alto Networks' history. MBA (UVA Darden), MPP (Harvard Kennedy School). I bring the same energy, rigor, and outcome focus to coaching that I bring to my professional responsibilities. Core competencies: OKR Creation • Hiring & Budget Planning/Management • Stakeholder Alignment • Portfolio Optimization • Strategy Development & Execution • Post-Sales & Product Adoption • Delivering Customer Value

Hello and welcome to my profile! With an MBA from Harvard Business School and extensive experience in business strategy and operations, I am passionate about helping others excel in their careers. As the Founder & CEO of Hydra Hydration and a former Senior Manager at Kraft Heinz, I have honed my skills in e-commerce, digital strategy, and emerging channels. My background also includes strategic consulting at IBM, where I helped businesses transform and optimize their operations. I am eager to share my insights and guide you in navigating the complexities of business strategy. Let's connect and work together to achieve your professional goals!

I build operating systems that transform complexity into scalable growth—and marketing strategy into measurable P&L performance. I designed the AI-strategic workflows, operating frameworks, and tiered partner programs that unified cross-functional teams to support 50,000+ partners across 57 countries — generating over $1.1 billion in incremental revenue, 3X team productivity, and delivering a single cohesive message globally.

I have spent my career driving business operations and strategy across complex, global organizations—leading supply chains, service businesses, and acquisitions with measurable results. Having lived and worked in Africa, the US, and Europe, I bring a cross-cultural perspective that allows me to navigate diverse markets, unite international teams, and deliver sustainable growth. With resilience, strategic vision, and hands-on leadership, I guide professionals and organizations to streamline operations, unlock efficiencies, and achieve ambitious business goals.

I have spent more than 15 years building, scaling, and operating revenue-generating businesses, first within Fortune 100 enterprises and now as the founder of my own firm. As Global VP of Sales Incentive Compensation Strategy at SAP, I designed and ran comp programs for one of the largest software sales forces in the world. At LinkedIn, I led GTM strategy and revenue operations for the media line of business through a period of significant growth and the Microsoft acquisition. Earlier in my career, I was a Senior Consultant at the Alexander Group, where I learned the operator playbook from the inside by working across dozens of companies at once. Since founding RevEng Consulting in 2017, I have helped clients ranging from Fortune 100 enterprises to growth-stage software firms redesign how they go to market, pay their sellers, and operate their revenue engines. What I bring to coaching in this category is a rare combination of three things. First, deep functional expertise across sales compensation, revenue operations, and go-to-market strategy, backed by graduate degrees from Indiana Kelley, Harvard, Northwestern Medill, and UIC. Second, real operating experience as a founder who has scaled multiple businesses from zero to multimillion-dollar revenue, including RevEng itself and Banks Valuation. Third, a built-out body of content, including proprietary frameworks like our Growth Excellence Model and a full sales compensation growth model curriculum, that I use to teach these concepts in a structured, practical way. Whether you are trying to break into a revenue operations role, build your first comp plan, design a new GTM motion, or scale your own business, I can bring patterns from hundreds of real engagements rather than theory from a textbook.

With a diverse background in business strategy and operations, I bring a wealth of experience to help you achieve your entrepreneurial and business goals. As the COO of QUALITY, I have honed my skills in creating intentional, emotionally safe environments for meaningful connections, blending professional matchmaking with strategic business insights. My role as Co-Founder of SONIC UNITY and Entrepreneur in Residence at Oneday has equipped me with the expertise to guide early-stage founders in launching successful ventures. Additionally, my consultancy, Be My Guest, specializes in innovative cuisine and sustainable business practices, offering tailored coaching and mentorship programs. Let's connect to explore how I can support your business journey with strategic insights and personalized guidance.

Welcome to my profile! With over two decades of experience in business transformation and leadership development, I bring a wealth of knowledge from both the financial and manufacturing sectors. As a former Investment Consultant at UBS, I advised on £1.5bn client investments, gaining a deep understanding of financial instruments. Transitioning to CEO of Roger Lewis, I successfully restructured and modernized a family-owned manufacturing business, culminating in a management buyout. Now, as an Embedded Advisor at Gritt Consulting, I work closely with leaders of SME and mid-corporate businesses, providing hands-on support to navigate technological and economic changes. My approach is not just advisory; I immerse myself in the business, building leadership capabilities and sustainable transformation. Let's connect to see how I can help you achieve your business goals!

**Business Operations & Strategy Qualifications** I help executives, founders, and business leaders turn strategy into measurable business outcomes. Over the past 20+ years, I've led large-scale business and technology transformation initiatives across complex, global organizations, managing multimillion-dollar portfolios, building high-performing teams, and delivering operational improvements that drive growth, efficiency, and resilience. As a former CIO of JFK New Terminal One and VP of ICT at Newark Liberty International Airport Terminal A, I've worked at the intersection of executive strategy, operations, finance, governance, and technology, leading organizations through periods of rapid growth, organizational change, and complex stakeholder environments. My experience extends beyond technology—I partner with CEOs, boards, investors, and senior leadership teams to align business strategy with execution, optimize operating models, improve governance, build scalable organizations, and create sustainable competitive advantage. Clients work with me because I bring practical, real-world executive experience rather than textbook theory. Whether you're scaling a startup, preparing for executive leadership, improving operational performance, navigating organizational transformation, or refining your strategic direction, I provide honest, actionable guidance grounded in experience. My coaching combines strategic thinking with practical execution, helping leaders make better decisions, influence stakeholders, and deliver meaningful business results. My coaching style is collaborative, direct, and outcome-oriented. My goal is not simply to answer questions, but to help clients develop the judgment, confidence, and leadership capabilities needed to succeed long after our sessions are over.

I’ve worked across strategic planning, business modeling, new business development, organizational priorities, and cross-functional execution, often tackling complex questions where the path forward wasn’t obvious. I enjoy breaking down complicated problems, identifying the key choices, and helping teams move from analysis to action. I can help people think through business challenges, evaluate opportunities, develop practical strategies, and translate those strategies into clear priorities and actions. My experience working across large organizations and multiple functions gives me a broad perspective on how strategy actually gets implemented.

ran operations at The Princeton Review for over a decade. As National Director of Operations for Postgraduate Programs (2020–2024), I managed a $15M P&L serving 35,000+ students. When LSAT demand surged 397%, I scaled the instructor pool 75% to meet it. Earlier, I turned the Chicago office from –10% to +25% year over year, kept the Midwest region growing in a down market on a $3.5M P&L, and ran 200+ courses a year with zero instructor cancellations. Most recently I built TPR's analytics and AI function from scratch. I coach operators, aspiring chiefs of staff and small-business owners on P&L management, capacity planning, scaling a contractor workforce, turning around an underperforming location, and using data to make decisions. I'm also a licensed attorney with three years running my own law practice, so I understand the small-business side as well.