Customer Support Recruiting: Start-to-Finish

Customer Support Recruiting: Start-to-Finish

Offered by Alex M.

5.0

()

Your Customers Will Love You | Former Head of Product Success

Kellogg School of Management (Northwestern) Logo

Studied at Kellogg School of Management (Northwestern)

Datavant Logo

Works at Datavant

Package Description:

This package is designed for people who want to maximize their chances of landing an offer. Through 1-on-1 expert coaching, you'll be ready to handle every part of the recruiting process from getting the interview to securing an offer. The package will be tailored to your individual needs, covering topics such as resume review, networking, interviews, company deep dives, and anything else you may need to land the offer. Some of the common coaching activities included in this package are: - Crafting standout resumes and cover letters tailored to you and your goals - Developing a personalized networking strategy - Instructional sessions on key interview strategies and best practices - Organization-specific deep dives to tailor your responses and demonstrate your knowledge - Interview debriefs and continuous improvement to refine your approach - Building a compelling personal narrative that resonates with recruiters - Personalized application timelines and milestones to keep you on track - Guidance on negotiating job offers and compensation packages


What you'll get from this package

A compelling resume tailored to your specific industry and role that effectively showcase your skills, experiences, and fit

A personalized networking strategy to connect with professionals in your target industry, secure referrals, and increase your chances of landing an interview

Mastery of key interview strategies and best practices through instructional sessions and mock interviews

Continuous feedback and improvement on all application materials

A detailed timeline and milestones to keep you on track throughout the application process

Guidance on negotiating job offers and compensation packages


Additional details

Coaching delivered via live sessions and .

Refund Policy

Services included:

Interview Prep

Skill Building

LinkedIn Review

Issue Resolution

Troubleshooting

Promotion Strategy

Technical Support

Cover Letters

Resume Review

Networking Strategy

Customer Feedback Analysis

Salary Negotiation

Customer Satisfaction


Alex M.

Offered by Alex M.

Joined December 2023

5.0

Your Customers Will Love You | Former Head of Product Success

Welcome to my profile! With a robust background in business operations and strategy, I have honed my skills in customer support and product success at Datavant, where I led the company's largest-ever implementation and generated $16M in revenue. My experience as Head of Product Success and Chief of Staff has equipped me with the expertise to manage complex projects and drive strategic initiatives. Additionally, my academic background in neuropsychology and teaching experience at Brigham Young University has given me a unique perspective on understanding customer needs and behavior. I am passionate about helping clients optimize their customer support strategies and achieve their business goals. Let's connect to discuss how I can support your journey to success!

Experience level: Manager

10+ people coached for Customer Support

Starting at $700

10h+ of coaching

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