AI Services

Welcome to my profile! With over a decade of experience in strategic operations and transformation, I have a proven track record of driving significant change and efficiency across global organizations. As the former Director of Global Operations Transformation and Compliance at Elastic, I led initiatives that delivered $1.5 million in savings and improved operational efficiency by 75%. My expertise extends to AI strategy, having implemented automation initiatives and data-driven compliance systems that streamlined workflows and enhanced decision-making. Whether you're looking to integrate AI into your business processes or transform your operational strategy, I'm here to guide you every step of the way. Let's connect and explore how I can help you achieve your goals!

🟢 While Chief Operating Officer at Airspace, an AI-native logistics provider, I oversaw our operation while it 10x'd in revenue 🟢 From the beginning of 2020 through the end of 2025, I worked closely with our Chief Technology Officer, Head of Product, Head of Engineering, and Head of AI to define and implement our AI roadmap for both our internal teams ("customer zero") and of course our customers 🟢 This experience bridged the time from "traditional" AI (e.g., machine learning models) to the wave of AI opportunities that LLMs have brought 🟢 Whether it's how to get started, how to prioritize, what to watch out for, or how to implement, I'm happy to have a discussion having been an operator in the seat for the last six years 🙋🏻‍♂️ Here to help!

Welcome to my profile! With extensive experience in AI strategy and transformation, I currently lead as a Principal Program Manager at Mercor, where I oversee large-scale LLM programs and drive evaluation standards across AI projects. My background as a Consultant at Boston Consulting Group allowed me to work on AI-driven initiatives in biopharma and health-system strategy, providing me with a comprehensive understanding of AI applications in various industries. Additionally, my role as a Research Collaborator with NASA and my involvement in early-stage investing in deep tech and biotech further enrich my expertise. Having coached numerous individuals, I am passionate about helping clients navigate the complexities of AI strategy and transformation. Let's connect to discuss how I can support your journey in leveraging AI for impactful results!

During my last two years at The Home Depot my team was responsible for working with multiple Product VPs to define and execute the company's AI transformation strategy and approach. I also worked with the Organizational Effectiveness team to build the human side of AI-related change, which is a massive part of any transformation. From this we developed training and coaching plans that were provided to thousands of individual contributors and managers, from new hires to VPs. The strategic part of transformation is what many leaders are skipping. This requires deep thinking about how to incorporate AI into your overall business and product strategy when it can so easily become a very expensive wild west. There are many tools available and they are changing rapidly. Token costs are starting to become real budget line items and will be under increased scrutiny from Finance departments. The power of AI is real, and it can help your business in many ways, from better ideation to faster delivery, but the rapid change both technologically and organizationally can be very disruptive - and not always in a good way - if you don't think through a proper strategic approach.

With 22 years in management consulting, I bring deep expertise across Business Strategy, Marketing Strategy, IT Strategy, Data Strategy, and AI Strategy — with a particular focus on large-scale enterprise transformation. What sets me apart is that coaching isn't a sideline; it's woven into everything I do. I've coached professionals both within my organization and externally, helping leaders navigate complex strategic decisions and career pivots. I founded a Design Thinking Chapter in the US, where I've helped 200+ individuals to get certified and adopt design thinking as a strategic capability through hands-on sessions at the enterprise level — equipping teams to solve real business problems with human-centered approaches. I'm also part of a Faculty Development Program where I coach university professors on integrating AI into their curricula, giving me a unique lens on how to make complex, fast-evolving topics accessible and actionable for learners at every level. My credentials reinforce this depth: I hold 50+ professional certifications, am an IEEE Senior Member — a distinction recognizing significant experience and professional achievement in technology and engineering — and am one of a select few to earn the IBM Certified Mentor for WatsonX designation, a credential reserved for recognized mentors and coaches in AI and AI strategy. Whether someone is trying to break into consulting, build an AI strategy for their organization, lead a transformation initiative, or apply design thinking to complex challenges, I bring the rare combination of hands-on practitioner experience, recognized technical authority, and a genuine passion for helping others grow.

I bring 14+ years at IBM Consulting leading AI strategy and transformation programs for Fortune 50 organizations, with direct ownership of the business case, architecture, governance, team leadership, and production rollout. I have led a 38-person GenAI Factory, deployed agentic AI platforms to 70,000+ users, built multi-agent orchestration systems using CrewAI, LangChain, and MCP patterns, designed AI governance frameworks, and authored transformation plans that secured C-suite buy-in for enterprise adoption. I hold 2 US Patents in AI/ML, an MS in Analytics from Georgia Tech, an MBA, and executive education from MIT Sloan. My technical depth spans the leading enterprise AI model platforms, including OpenAI, Anthropic Claude, Google Gemini, Llama, Mixtral, and Granite, along with RAG and agentic architectures, orchestration patterns using Langflow, LangChain, CrewAI, and MCP, and enterprise platforms such as ServiceNow, watsonx.ai, Dialogflow CX, and Workday. What I coach is the strategic layer above the tools: how to identify the right AI use cases, build a defensible business case, design an AI operating model, manage governance and evaluation, and avoid the adoption failures that derail most enterprise AI programs. Whether you're a consultant breaking into AI strategy, a product leader navigating your first enterprise GenAI implementation, or an executive building an AI Center of Excellence — I've done the work you're preparing for, at the scale you're targeting, with the outcomes to prove it.

Welcome to my profile! With over two decades of experience at Microsoft, I have honed my expertise in AI strategy and transformation, helping organizations navigate the complexities of digital transformation. As a Workforce Transformation Leader, I have partnered with leading financial services organizations to develop impactful learning solutions, significantly improving training effectiveness and learner engagement. My strategic leadership as a Solution Architect and Strategy Consultant has empowered partners to enhance their capabilities around Microsoft Cloud solutions, driving revenue growth and partner satisfaction. Having coached over 100 individuals, I am passionate about guiding clients through their AI strategy journeys. Let's connect to explore how I can support your transformation goals!

I am a technical product manager with 10+ years of experience in Silicon Valley, working across hypergrowth startups and established Fortune 500 companies. I have spent the last two years buidling an AI-native operations platform for a $1B/year private equity portfolio company, working on the hard problems of embedding AI into the daily rhythm of a real operating business. Before that I was at Walmart, where I automated enterprise workflows and turned them into software products sold to customers like Apple and Home Depot. Earlier in my career I worked on self-driving at Cruise, now part of General Motors. Alongside my day job I have advised several founders on AI strategy for their companies, and I would genuinely enjoy helping you think through how to make your operations AI-native. I also coach PMs who want to sharpen how they talk about AI work in interviews and develop real judgment about which AI products are actually worth building.

What if you could compress years of AI trial-and-error into months, with someone who's already built it at scale? That's what mentorship with me looks like. Whether you want to break into GenAI, ship your first agentic system, land a senior AI role, or grow into engineering leadership, I'll get you there faster, with less wasted effort and more real-world results. I specialize in three high-leverage areas: Agentic AI & LLM systems, AI in Healthcare, and AI in Finance. These aren't buzzwords I follow from the sidelines. I build in them. I've shipped production-grade autonomous systems recognized by the World Bank and Harvard, led a global payroll and cross-border payments platform in partnership with Citibank and HSBC as CTO of Align Group, serving clients like Unilever, and I currently build agentic AI systems that generate full financial models in minutes by combining real-time data, code execution, and document parsing. Through this mentorship, you can expect to become the kind of engineer or builder who doesn't just understand AI. You deploy it, lead it, and make it create measurable business impact. Here's what that looks like in practice. You'll build production-ready agents that ingest documents, execute analysis, and return audited results. You'll get architecture reviews, pair programming sessions, and iterative code reviews that meaningfully raise the bar on your work. You'll learn how to scope AI products, make smart data and infrastructure decisions, and build in safety and monitoring from the start. And if career growth is your goal, we'll work on your roadmap to leadership, sharpen your resume, and prepare you to walk into any senior AI interview with confidence. I work best with early-to-mid career engineers, data scientists, product builders, and technical founders who are serious about one or more of these goals: transitioning into GenAI, agentic AI, or LLM-driven products; specializing in AI for healthcare or financial systems; breaking into or leveling up within engineering management for AI teams; or going from prototype to production on a real AI product. My background in AI in Finance means I can help you navigate payment technology workflows, financial data pipelines, compliance-aware system design, and building AI tools that work inside regulated environments. My experience in AI in Healthcare equips you to understand clinical data constraints, regulatory considerations, and how to build AI systems that meet the rigor those domains demand. You won't just learn concepts here. You'll leave sessions with working code, clearer architecture, a stronger professional narrative, and a concrete next step every single time. Ready to start? Send me a short note with your current role, one project you want to build, and your top goal. I'll come back with a clear first step and a tailored roadmap built around where you want to go.

Andrew O'Donnell is a technology executive and AI product leader with over a decade of experience deploying AI systems in regulated industries. He holds a PhD from the University of Notre Dame and is a Certified Extreme Event Modeler (CEEM). At Verisk Analytics (AIR Worldwide), he designed and deployed a 15-application agentic operating system that replaced a manual research and CRM review workflows to reclaim more than 32 person-hours per week. He also founded ClaimCode, an AI-native SaaS company taken from concept to production in under 10 months with no traditional engineering team. His coaching credential is his track record: as a product and operations leader, he develops production-grade AI systems that deliver value. Clients work with him to scope, prioritize, and deploy AI projects using the same structured requirements and agentic tooling he applies in his own work.