Work with Gladys
Project Management Recruiting: Start-to-Finish
Starting at
$2,500
Advance Your Project Management Career
Starting at
$2,500
Land Top Project Management Interviews
Starting at
$1,250
About
Who you are is powerful. Yet so many talented people hold back at work, shrinking to fit what others expect them to be. For more than 35 years, I’ve helped leaders and organizations work through their toughest challenges, starting at Andersen Consulting and going on to build internal consulting teams at Warner Bros., Disney, and Kaiser Permanente. Along the way, I’ve partnered with more than 350 leaders to tackle pressing issues and uncover blind spots. Today I’m an ICF PCC credentialed executive coach, certified in Gallup Strengths and DISC and accredited in the iEQ9 Enneagram. Maybe you’re stepping into a bigger role or leading through change. Or maybe you’re in a tough environment, struggling to find your voice, or carrying negative thoughts that weigh you down. I’ve coached women who came to me feeling beaten down, and once they rediscovered their confidence, they flourished. Being part of that is a real privilege. As an African American and Japanese woman who grew up in South Korea, I know what it feels like to not always fit in. Who others want you to be is just a diminished version of you. I say own it. No one else can be you, and that’s power in itself.
Gladys also coaches for Executive Coaching and Leadership Coaching. View all.
Gladys’s Project Management Qualifications
Coaches professionally
Experience level: Executive
100+ Project Management clients
Welcome to my profile! With over 30 years of experience in project management and leadership roles across top organizations like Kaiser Permanente, The Walt Disney Company, and Accenture, I bring a wealth of knowledge to help you excel in your career. As an Executive Coach and Leadership Consultant at Clarity2 Group, I specialize in strategic planning, change management, and operational excellence, tailoring my approach to meet your unique needs. I've successfully coached over 100 individuals, helping them transform their project management skills and achieve their professional goals. Whether you're looking to enhance your leadership capabilities or optimize team performance, I'm here to guide you every step of the way. Let's connect and create a roadmap to your success!
Gladys can help with:
Cross-functional Collaboration
Interview Prep
Networking Strategy
Process Improvement
Project Management
Promotion Strategy
Skill Building
Why do I coach?
What I love most about coaching is that moment when you see something about yourself you couldn’t see before. That shift can change how you lead, and sometimes how you live. I’ve watched it happen hundreds of times, and every time, I can’t help smiling. When we work together, I’ll take the time to really get to know you, because your situation isn’t like anyone else’s. I’ll listen closely, ask the questions that matter, and help you find practical next steps that fit your life and work. My hope is that you’ll leave each session feeling clearer, more confident, and ready to take on whatever’s next.
Work Experience
Executive Coach and Leadership Consultant
Clarity2 Group
April 2023 - Present
At Clarity2 Group, I’m not just an external consultant—I’m your partner in turning your personal and business goals into reality. By collaborating closely with you, I understand your unique needs and craft custom solutions that drive meaningful results. My services include: * Strategic Planning: Leverage expertise to uncover opportunities and create actionable roadmaps that align with your objectives. * Change Management: Support smooth transitions through organizational change, process improvement, and stakeholder engagement. * Operational Excellence: Collaborate to identify performance gaps and apply optimization, continuous improvement, and lean methodologies for lasting improvements. * Executive & Team Coaching: Enhance leadership skills and build a high-performing culture with tailored coaching for individuals and teams. * Personal, Team & 360 Assessments: Utilize comprehensive assessments to gain valuable insights, refine strategies, and drive meaningful progress. * Facilitation & Workshops: Design and lead engaging workshops and team-building sessions that drive innovation, enhance teamwork, and improve overall effectiveness. Learn more here: https://www.clarity2group.com Microsoft PowerPoint, Continuous Improvement and +9 skills
Executive Director
Kaiser Permanente
July 2015 - March 2023
Hiring Manager
Led a multi-year effort to transform a national shared service toward a customer-focused approach. I created a comprehensive operating plan to align performance and bring stability through focused training, management support, and improvements in business processes. In just 12 weeks, I successfully turned around an underperforming call center. I used talent assessments to identify key issues, provided targeted coaching to individuals and teams, and implemented standardized operating procedures. Process Improvement, Microsoft PowerPoint and +19 skills
Director, Business Transformation
Kaiser Permanente
October 2013 - July 2015
Hiring Manager
Hand-selected to restructure and turn around three struggling PMOs with over 60 staff. I implemented a 3-year plan, strategy and vision to standardize performance. I built a culture of accountability, coaching individuals and teams to leverage their strengths, and cut turnover from 28% to 6% in three years. Microsoft PowerPoint, Continuous Improvement and +17 skills
Senior Program Manager
Kaiser Permanente
October 2010 - Present
Hiring Manager
Recruited, hired, and led a high-performance project delivery team to execute complex programs swiftly and collaborate effectively with partners. Microsoft PowerPoint, Continuous Improvement and +16 skills
VP, HR & Communications
Foothill Federal Credit Union
August 2006 - April 2010
Hiring Manager
Effectively persuaded board members and leaders, aligning the organization and leading the successful redesign and launch of the company website. I empowered individuals and teams to reach their full potential through personalized coaching. Strengthened the organization with an agile governance structure, fostering efficient decision-making. Developed a systematic approach to delegate decisions, introducing tools, resources, and management dashboards for seamless alignment across all branches. Process Improvement, Microsoft PowerPoint and +16 skills
Senior Manager, Organizational Development
The Walt Disney Company
August 2002 - August 2006
Hiring Manager
Microsoft PowerPoint, Continuous Improvement and +11 skills
Director, System Business Planning
Warner Bros. Entertainment
May 1994 - August 2002
Hiring Manager
Microsoft PowerPoint, Continuous Improvement and +11 skills
Senior Management Consultant
Accenture
May 1990 - August 1994
Education
Pepperdine University
Master of Business Administration - MBA
University of California, Berkeley
Bachelor of Arts - BA, Psychology
Project Management Recruiting: Start-to-Finish
Starting at
$2,500
Advance Your Project Management Career
Starting at
$2,500
Land Top Project Management Interviews
Starting at
$1,250
Nail the Project Management Interviews
Starting at
$1,250
Gladys also coaches for Executive Coaching and Leadership Coaching. View all.
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