
Glory Tshokama

Arizona State University

AWS
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About
I’m a Business Operations and Strategy professional, former AWS leader, entrepreneur, and lifelong learner who has built my career around solving complex problems, improving operations, and helping people and organizations turn ideas into measurable results. During my career at AWS, I worked across Sales Operations, Custom Billing, Finance, Technology, and Engineering, supporting large-scale global operations and managing programs involving billions of dollars in enterprise business. I developed data-driven solutions, led cross-functional initiatives, improved processes, and used tools such as SQL, Excel, Power Query, and Amazon QuickSight to turn complex information into practical business decisions. Beyond my corporate career, I’m also an entrepreneur and product builder. I’ve built technology products, developed businesses, created educational programs, and taught more than 105,000 students worldwide. These experiences have taught me that career growth isn't just about having the right skills, it’s about knowing how to communicate your value, navigate opportunities, and strategically position yourself for the next step. Today, I coach professionals who want to grow in Business Operations, Strategy & Operations, Sales Operations, Program Management, and Product Operations. My goal is to help you recognize the value of your experience, develop a clear career strategy, and confidently pursue opportunities that align with where you want to go.
Why do I coach?
I coach because I know how difficult it can be to figure out your next career move, especially when you know you have valuable experience but aren't sure how to communicate it or translate it into the opportunity you want. Throughout my career, mentors, managers, colleagues, and other professionals have helped me see possibilities that I couldn't always see on my own. Those conversations shaped many of the decisions that moved my career forward, and they taught me that sometimes the right guidance, question, or perspective can completely change how you approach an opportunity. I've also experienced career transitions firsthand, from building my career in operations at AWS to developing expertise across business strategy, technology, analytics, product, and entrepreneurship. I've learned how to take seemingly different experiences and connect them into a compelling professional story. Now I want to provide that same kind of perspective to others. Coaching, to me, isn't about telling someone what career they should choose. It's about helping them understand their strengths, identify opportunities, build a practical strategy, and become confident enough to take action. When a client walks away from a coaching session with greater clarity, a stronger sense of their value, and a concrete plan for what to do next, that's what makes coaching meaningful to me.
Work Experience

Senior Strategy & Operations Analyst
AWS
2021 - 2025

Revenue Growth Manager
Microsoft
2019 - 2021
Customer Experience Manager
JND Legal Administration
2017 - 2019
Education

W. P. Carey School of Business - Arizona State University
Master of Science, Entrepreneurship and Innovation (STEM-Designated)
2026 - 2027

Arizona State University
Bachelor , in Organizational Leadership , Project Management

Everett Community College
Associate Degree, in Arts & Sciences , Business
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Glory has helped Leland clients get into Amazon
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