Customer Success Recruiting: Start-to-Finish

Customer Success Recruiting: Start-to-Finish

Offered by Matt T.

5.0

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Coach for Rising CS Leaders | Build Strategic Value & Visibility

University of California, San Diego Logo

Studied at University of California, San Diego

LinkedIn Logo

Worked at LinkedIn

Package Description:

This package is designed for people who want to maximize their chances of landing an offer. Through 1-on-1 expert coaching, you'll be ready to handle every part of the recruiting process from getting the interview to securing an offer. The package will be tailored to your individual needs, covering topics such as resume review, networking, interviews, company deep dives, and anything else you may need to land the offer. Some of the common coaching activities included in this package are: - Crafting standout resumes and cover letters tailored to you and your goals - Developing a personalized networking strategy - Instructional sessions on key interview strategies and best practices - Organization-specific deep dives to tailor your responses and demonstrate your knowledge - Interview debriefs and continuous improvement to refine your approach - Building a compelling personal narrative that resonates with recruiters - Personalized application timelines and milestones to keep you on track - Guidance on negotiating job offers and compensation packages


What you'll get from this package

A compelling resume tailored to your specific industry and role that effectively showcase your skills, experiences, and fit

A personalized networking strategy to connect with professionals in your target industry, secure referrals, and increase your chances of landing an interview

Mastery of key interview strategies and best practices through instructional sessions and mock interviews

Continuous feedback and improvement on all application materials

A detailed timeline and milestones to keep you on track throughout the application process

Guidance on negotiating job offers and compensation packages


Additional details

Coaching delivered via live sessions and .

Refund Policy

Services included:

Interview Prep

Skill Building

Customer Onboarding

LinkedIn Review

Promotion Strategy

Cover Letters

Resume Review

Networking Strategy

Customer Feedback Analysis

Customer Success Strategy

Customer Relationship Management

Salary Negotiation

Customer Satisfaction

Customer Retention


Matt T.

Offered by Matt T.

Joined November 2024

5.0

Coach for Rising CS Leaders | Build Strategic Value & Visibility

I’ve led Customer Success orgs at scale, including 50+ FTEs across enterprise, digital, and professional services, and rebuilt CS teams from the ground up in fast-growth tech environments. At Gem, I led the CS and PS functions, navigated post-Series C growth, and advised execs on how to tie CS to retention and expansion. I coach CS leaders and CSMs who want to move from reactive execution to strategic impact. Whether you’re trying to get promoted, handle difficult customers, or influence cross-functional stakeholders, I’ve lived it, and I help you get clear, get confident, and get results. My coaching is tactical, leadership-focused, and grounded in real operator experience. I don’t teach theory, I coach from having sat in the seat.

Coaches professionally

Experience level: Director

Starting at $700

10h+ of coaching

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