Work with Cristin
Turn Real Experience Into a Clear, Compelling MBA Admit Story
Starting at
$250
Craft Powerful MBA Essays
Starting at
$593.75
Nail the Harvard Business School Interview
Starting at
$363.75
About
Cristin’s MBA Qualifications
I’m a Harvard Business School MBA graduate and former President of the Armed Forces Alumni Association, where I spent my time working closely with prospective applicants navigating the MBA process. Before HBS, I served as an Army aviation officer, leading teams in high-stakes environments where clarity, judgment, and accountability mattered. That experience still shapes how I approach coaching today. Admissions committees are not just evaluating what you’ve done. They are trying to understand how you think, how you lead, and what you will do next. I’ve helped applicants at all stages, from people just starting to explore whether an MBA makes sense to those refining final essays and preparing for interviews. Sometimes the work is tactical, like getting a resume to actually reflect your impact or tightening your story so it lands clearly. Other times it is more foundational, helping you step back and articulate what you want and why. I’m here for all of it. My style is direct, thoughtful, and collaborative. The goal is not to manufacture a story, it is to help you show up clearly and confidently as yourself.
Cristin can help with:
Application Strategy
Essays
General Exploration
Interviews
Networking Strategy
Recommendations
Resume
School Selection
Work Experience
Founder
Brave Peak Capital
March 2025 - Present
Chief Customer Officer
Homebot
August 2023 - April 2024
Leads the customer success, support, education, data operations and partnerships teams and is responsible for ensuring customers have a best-in-class experience interacting with our product and services. Coordinates cross-functional change-management efforts and ensures the customers’ voice is infused into the decision-making DNA of our company
VP CX, Retention
Homebot
April 2022 - August 2023
Business Operations Manager
Twilio
June 2020 - April 2022
Spearheaded multiple projects to create structure from ambiguity and help guide the strategic direction of the business including - Established and facilitated a bi-weekly operational cadence for the Email business leadership to manage KPIs and tackle strategic problems in a structured fashion - Partnered with the deal strategy team on a policy initiative for non-standard deal terms allowing them to publish their first policy document. The transparency on the pre-requisites and approval process for nonstandard deals increased velocity and reduced errors for the team's most complex strategic deals - Created the plan to build a single version of truth data layer for revenue across Twilio's legacy products and M&A acquisitions resulting in a more robust reporting infrastructure across the company
Director, Client Success
Ibotta
July 2019 - April 2020
- Managed a team of 3 senior account executives and 3 client success managers responsible for combined annual quota of over $18M and CPG client relationships including PepsiCo, Coca-Cola, Henkel, and Edgewell Personal Care - Leveraged business intelligence tool Looker to analyze ad campaigns, identify trends, and sell in future programs - Served as the client team representative for fraud mitigation and product experience
Summer Associate
Anacapa Partners
June 2018 - August 2018
Analyze investments in both early stage entrepreneurs and operating company acquisitions to identify key trends for success Conduct diligence on selected industries and investigate their fit to the search fund investment model Create outreach and education materials for prospective search fund entrepreneurs
Education
Harvard Business School
Master of Business Administration - MBA, Business, Strategy and Technology
2017 - 2019
Activities and societies: President: Armed Forces Alumni Association; Member: Technology Club, Operations and Management Club, Graduate with Honors
United States Military Academy
Bachelor's of Science
2005 - 2009
Activities and societies: Triathlon Club, Model United Nations, H2 Sandhurst Deans List, Distinguished Cadet
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