
Jelani H.
2 followers
Studied at University of Pennsylvania
Admissions Committee at Salesforce
Available tomorrow at 11:00 PM UTC
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Work Experience
Senior Product Manager
Salesforce
August 2023 - Present
Admissions Committee
Lead Product Manager for Salesforce’s Trusted Services Innovation Lab, driving AI-powered security, privacy, and data-resilience products across Archive, Privacy Center, and Trusted Services Lite. Partner across 3 product lines, 1 design lead, 2 marketing leads, 4 scrum teams, 100 platform AEs and SEs to deliver net-new offerings for 60K+ SMB and enterprise customers, driven by prioritization analysis and aligned to GTM and post-acquisition strategy. Machine Learning & AI: Built an AI-powered Compliance Agent that autonomously detects risks and enforces GDPR/CCPA policies, cutting manual audit work by 40% and accelerating remediation by 5× Product Vision & Strategy: Launched Salesforce Archive, a net-new product that gives enterprises control over long-term data retention and compliance. Scoped MVP, validated with 100+ enterprise customers, and took it from pilot to GA, unlocking $2M in ACV and enabling greater data governance at scale. Acquisition & Integration: Led the post-acquisition integration of Own Company, aligning SKUs, onboarding workflows, and GTM enablement across Salesforce’s platform for 10,000+ accounts, streamlining product adoption. Monetization & Go-to-Market Strategy: Spearheaded the design, GTM, and launch of Trusted Services Lite, a self-serve suite for 60K+ SMB customers unifying data privacy, driving adoption of trust products, cutting AE onboarding time by 30%, and unlocking a $100M+ TAM segment. Strategic Thinking & Leadership: Reimagined Privacy Center by integrating UMA and Data Cloud for real-time consent propagation across 100+ systems. Helped operationalize trust for the Einstein 1 Trust Layer, driving a 20% improvement in consent accuracy. Roadmap Planning & Prioritization: Led prioritization across 50+ ideas in the Innovation Lab using Real/Win/Worth analysis. People Management: Managed 3 APMs through end-to-end pilot delivery, user research, and PRD execution, culminating in the launch of the Preview, Search and Retention UI. Product Vision, Market Knowledge and +5 skills
Product Manager
Salesforce
August 2021 - July 2023
Admissions Committee
Selected as 1 of 10 from 3,000+ applicants for Salesforce’s 2-year Associate Product Manager rotation (Web3, Financial Services, Slack). Drove end-to-end launches across emerging tech in coordination with engineers, designers, and CS teams. Web3 & Emerging Tech: Built an enterprise Web3 CRM + NFT Management Platform with blockchain engineers using Node.js, GraphQL and Postgres; drove $500K ACV in 60 days and opened new revenue paths for regulated industries. Cross-Cloud Product Integration & Workflow Automation: Partnered with Slack platform and Fins Cloud engineering to design shared APIs and automated hand-offs, accelerating advisor workflows and generating $1M ARR. Data Platform & Information Architecture: Delivered record-level search and tagging via Apex triggers and SOQL optimization; enhanced data visibility for 10K+ advisors and cut lookup time by 40%. Developer Experience & SDK Enablement: Co-developed a mobile SDK for Salesforce-native Slack apps in Apex, extending Salesforce API access to enterprise developers and increasing engagement across mobile use cases. Field Enablement & Product GTM: Partnered with Solutions Engineers, CSMs, and PMMs to create training materials, internal webinars, and product demo decks used in regional GTM enablement sessions. Product Vision, Market Knowledge and +5 skills
Fellow
Contrary
September 2020 - August 2022

Technical Product Manager
Boost
February 2020 - August 2021
Interviewer
Early Technical PM leading the 0→1 development and growth of RabbitHole’s on-chain “learn-to-earn” platform, helping Web3 protocols acquire and retain users through tokenized engagement and skill-based quests. Product & Marketplace Design: Defined MVP scope and roadmap for the on-chain learning marketplace connecting users with 15+ Web3 protocols; partnered with protocol founders, engineers and designers to boost recurring on-chain activity 35%. Growth & Engagement: Integrated SendInBlue APIs and event-based triggers to automate re-engagement flows and in-app user notifications, lifting return sessions 25% and cutting churn 10%. Data & Platform: Collaborated with protocol teams to instrument on-chain analytics using Web3.js and The Graph, enabling quest-level performance tracking and optimized reward budgeting. Delivery & Tooling: Shipped five major feature releases in 12 months through two-week Agile sprints, coordinating design, community, and DevOps stakeholders. Stack: React / Node.js / PostgreSQL / Solidity / Web3.js. Software Product Management, Market Analysis and +4 skills
Software Engineering Intern
Lyft
June 2020 - August 2020
Mobile (Android / Kotlin): Built a maintenance-history tool for Ops teams to view rideable repair events, improving inspection quality 20%. Data Pipelines & Reliability: Refactored five internal plugins in RxJava to optimize filtering and diagnostic queries; reduced field-debug latency 35%. Agile Collaboration: Worked in daily standups with PM and Data Science teams to validate telemetry accuracy and deploy two incremental updates to production
Software Engineering Intern
Uber
May 2019 - August 2019
User Feedback & Telemetry: Built a post-trip feedback system for 125k+ rideables using Kotlin and RoomDB, raising feedback submission 75% and feeding fleet-quality analytics. API Optimization: Refactored experiment framework by batching 30+ network calls into single payloads, cutting API error rates for 60% of users and reducing packet loss ~25 %. Cross-Functional Collaboration: Partnered with PMs and data engineers to define event schema and A/B test thresholds for telemetry precision and UX feedback loops.
Software Engineering Intern
JPMorgan Chase & Co.
May 2018 - August 2018
Backend & APIs: Developed a RESTful Python/Flask service to aggregate 55k+ application logs for risk forecasting, integrated with firm-wide Kafka pipelines. Architecture & Scalability: Built a microservice-based messaging pipeline handling 24-hour high-throughput operations (> 1M messages/day). Process Automation: Created an intern-manager survey and matching tool (Python + SQL + internal APIs) during an internal hackathon eventually adopted and saving 600+ hours annually across program operation.
Jelani was also given offers to work at
MongoDB
Education

University of Pennsylvania
Bachelor's Degree
2017 - 2021
Activities and societies: Bell Senior Society, Penn Labs, Full Stack Web Developer Theta Tau, Representative WQHS, Technical Director

The Hotchkiss School
High School Diploma
2013 - 2017