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How to Have a Difficult Performance Conversation

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Most managers know when a performance problem exists months before they address it. This guide gives you a structured approach to the conversation you’ve been avoiding: how to prepare, a five-part conversation framework, what to say at each stage, how to handle resistance, and what to do in the 24 hours after — including when to involve HR.​​​​​​​​​​​​​​​​

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